Nowadays, the progress of digitalization is hardly imaginable without Artificial Intelligence (AI). The technology is increasingly used to locate problems, find solutions, and make fact-based recommendations for decisions. As time goes on, the AI algorithms develop more and more their abilities to learn by themselves and to improve continuously from case to case.
In this brief report, GBR’s Alexander Demmer looks at how the quality of the dialogue between humans and machine, the so-called HM interface is evolving.
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